Where do you ship?
We currently ship to the United States only, and shipping is free on every order.
How long does delivery take?
Orders are processed within 1–3 business days, and most arrive within 5–14 business days after shipping. You'll get a tracking number by email as soon as your order ships.
Can you deliver to a PO Box?
No. Please use a complete street address at checkout.
What's the difference between the sets?
The sets differ in the number of balls (4, 6 or 8) and the color. Every set comes with a zippered carry case.
Are they safe for children?
No. They contain small magnetic parts and are not a toy. Keep them away from children under 14 and pets. If magnets are ever swallowed, seek medical attention immediately.
What if my order arrives damaged, defective or wrong?
Email us within 7 days of delivery at support@resetsystem.co with photos of the product and packaging, and we'll send a replacement or a full refund.
Can I return an item I simply don't want?
Because orders ship directly from our international supplier, we don't accept returns of unwanted items. See our Refund Policy for details.
Can I cancel my order?
Yes, free of charge within 12 hours of purchase. After that, your order may already be processing with our supplier.
How do I pay?
Payments are processed securely through PayPal at checkout.
Still have a question?
Email support@resetsystem.co and we'll reply within 2 business days.