Shipping policy

Last updated: October 19, 2026

Order processing

Orders are processed within 1 to 3 business days after payment is confirmed.

Destinations and shipping cost

We currently ship to the United States only. Shipping is free on every order, except on "free + shipping" offers, where the item itself is free and you pay the shipping cost shown on the product page and at checkout before you pay.

Delivery time

Our products ship directly from our international supplier. Most orders arrive within 5 to 25 days after shipping, depending on the item. The clock usually takes about 5 to 11 days and the mask about 15 to 25 days. During peak periods (Black Friday, Christmas) or customs delays, it can take longer.

Items from more than one warehouse

If your order contains items from different partner warehouses, they ship in separate parcels and may arrive on different days.

Delivery address

We don't deliver to PO Boxes. Please enter a full street address at checkout.

Tracking

Tracking is provided where the carrier offers it. When we have a tracking number, we email it to you.

Delays and questions

If the estimated delivery time has passed or tracking stops updating, email support@resetsystem.co and we'll investigate with the carrier.